Moon Runners policy
Privacy Policy
Last updated August 28, 2026
What we collect
We collect the contact, address, order and verification information needed to check serviceability, prepare an order, prevent fraud and support a secure courier handoff.
How we use it
Checkout data is used for order operations, compliance, customer support and transactional messages. We do not sell personal information.
Retention and safety
Operational and audit records are retained only as needed for legitimate business, compliance and dispute purposes. Private hub details are never exposed through public order lookup.
Your choices
You may request access, correction or deletion where applicable by contacting support. Some records must be retained for legal or security obligations.
Questions? Use the protected order lookup for order-specific support. A public support address will appear here only after the owner configures it.